Turn away a request meant for another batch
Every request on the pending panel carries a reject button. Pressing it moves the enrolment to a removed state, records which teacher decided, and tells the student in the app and by email. The same request cannot be rejected twice, and if you need that student later they can simply be added to the class.
How it is done today
A class code reaches a student from another batch, or somebody asks to join the wrong course. Left sitting on the pending list, it inflates the count and buries the real requests underneath. The student meanwhile has no idea whether they are being let in, so they just keep waiting.
How it works
- 1
The button is on the row
Each request in the pending panel carries its own reject button, so the decision is taken where you are already looking rather than on another page.
- 2
The enrolment moves to removed
After rejection the enrolment sits in a removed state, so it no longer counts as pending and never appears among the class's active students.
- 3
Who decided is kept
The teacher who took the decision is written onto the enrolment record, so a question about it weeks later has an answer without any guesswork.
- 4
The student hears about it
A notice reaches the student in the app and by email, so they can stop waiting and try the right batch instead of assuming they were forgotten.
- 5
Not a closed door
Removed is not permanent. Adding that student to the class later reactivates the same enrolment row rather than needing a fresh request from them.
What runs on its own, what stays in your hands
What happens automatically
Telling the student, refreshing the lists and clearing your own notification about the request all happen without being asked.
What you control
Who gets turned away is entirely the teacher's decision. No request is ever rejected on its own.
What it looks like
Who uses it
- Used by:
- Admins
- Teachers
- Institution types:
- Coaching centres
- Schools
- Colleges
- Private tutors
- Online teaching platforms
Plan availability
- Starter৳499 a month, one classroom
- Standard৳20 per student per month
- CustomNegotiated
Frequently asked questions
Does the student learn the reason?
No. The record can hold a reason, but the panel does not ask for one when you reject from it, and the notice that reaches the student carries the classroom name rather than any explanation.
Can the same request be rejected twice?
No. Only a request still waiting can be rejected. Pressing again on one already approved or rejected reports that it could not be found, and nothing happens a second time.
Does an SMS go out on rejection?
No, this notice has no SMS template behind it. The student is told inside the app and by email. Approval is the one enrolment notice that also has an SMS route defined.
What if you reject someone by mistake?
Search for that student by phone number and add them to the class directly. Their earlier enrolment row becomes active again, so they do not have to be asked to send a new request.